Est. 2020 · Shanzu, Mombasa

About Joyalty

A cinematic photography studio capturing weddings, portraits, events and brands across Kenya — with warmth, precision and a coastal heart.

200+
Sessions delivered
6+
Years experience
100%
Client satisfaction
6
Service categories
Mombasa coast

Our Story

Joyalty Photography was founded by Steve Moses in Shanzu, Mombasa — where golden-hour light meets the Indian Ocean and every celebration carries the warmth of coastal culture.

What began as a passion for capturing candid family moments evolved into a full-service studio trusted by couples, brands and families across Kenya. We believe every photograph should feel like a painting — composed with intention, lit with feeling, delivered with craft.

Today, Joyalty operates as a registered Kenyan business committed to professional excellence, transparent client relationships and creative storytelling that stands the test of time.

— Steve Moses, CEO

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What We Stand For

Cinematic Craft

Every shot is composed with the eye of a filmmaker. Light, shadow and emotion are our primary tools.

Honest Partnership

Clear pricing, transparent policies and open communication — from first inquiry to final gallery delivery.

Data Responsibility

We collect only what is necessary, protect it rigorously and never sell your personal information — ever.

Meet the Team

Steve Moses
Steve Moses
Founder & Lead Photographer
Creative Team
Creative Team
Editing & Post-Production

Our Policies

We believe clients deserve to fully understand how we handle their data, bookings and payments. Read each policy below and download a copy to keep.

Data Collection & Protection Policy
Effective July 2026  ·  13 sections  ·  Kenya Data Protection Act 2019

This policy governs how Joyalty Photography collects, processes, stores and protects your personal data in compliance with Kenya's Data Protection Act, 2019 and the Data Protection (General) Regulations, 2021. As a Data Controller, we are committed to lawful, fair and transparent handling of all personal information you share with us.

Introduction & scope
Definitions
Data we collect
Lawful basis & purposes
Sharing & disclosure
Data retention (7 years)
Data security measures
Your rights as a data subject
Cookies & tracking
Children's personal data
Third-party links
Governing law — Mombasa courts
Download PDF View Full Policy
Refund & Rescheduling Policy
Effective July 2026  ·  11 sections  ·  Kenya Consumer Protection Act 2012

This policy sets out the terms under which bookings may be cancelled, refunded or rescheduled. All refunds are calculated based on the Planning Stage reached at the time of written cancellation. Cancellations must be submitted in writing to joyaltyphotography254@gmail.com — verbal cancellations are not valid.

Cancellation scenario Refund amount
Cancel >72 hrs — Minimal planning stage 100% less deposit & 5% admin fee
Cancel >72 hrs — Early planning stage 75% of total fees
Cancel >72 hrs — Halfway planning stage 50% of total fees
Cancel >72 hrs — Advanced planning stage 25% or no refund
Cancel within 72 hours of event No refund — full fees due
No-show / late arrival / client default No refund — full fees immediately due
Photographer cancels (non-force majeure) Full refund within 14 business days
Force majeure — rescheduling impossible Refund less irrecoverable costs
Definitions & key terms
General principles
Cancellation by client
72-hour cutoff rule
Rescheduling (1 free request)
Photographer cancellation
Force majeure provisions
Non-refundable items
Refund timing (30 business days)
Governing law — Mombasa courts
Download PDF View Full Policy

Both policies are governed by the laws of the Republic of Kenya and are subject to the exclusive jurisdiction of the courts of Mombasa. For any questions contact us at joyaltyphotography254@gmail.com.

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